Privacy & Security

99xobet Privacy Policy — Our Commitment to Protecting Your Information

When you use 99xobet, your personal information is held in trust by us. On this page, you can find everything you need to know — what data is collected, how it is stored and protected, and what your rights are.

Last Updated: January 1, 2026 SSL 256-bit Encryption No third-party sales

In short: 99xobet never sells your personal data to third parties. Your information is used solely to provide services, ensure security, and meet legal obligations.

1. Introduction

99xobet ("we", "us", "platform") places your privacy above all else. This Privacy Policy ("Policy") explains what information we collect when you use our website, mobile app, and other services, how we use it, and how we keep it secure.

This policy is based on international data protection laws and best practices. By using the 99xobet platform, you are considered to have agreed to this Privacy Policy. If you have any objections, please refrain from using the platform.

We believe honesty and transparency are the foundation of trust. That's why this policy is written in plain, straightforward language so every user can easily understand it.

2. Information We Collect

99xobet only collects information necessary to provide its services. No excessive or irrelevant data is gathered.

Information collected at registration:

  • Full name (as per National ID)
  • Mobile Number
  • Date of Birth
  • Email address (optional)
  • Password (stored in encrypted form)

Information collected during KYC verification:

  • Photo of National ID or passport
  • Selfie or live photo verification (where applicable)
  • Proof of current address

Automatically collected information:

  • IP Address
  • Device information (model, operating system)
  • Browser Type & Version
  • Time and date of activity
  • Activity logs on the platform
  • Cookies & Similar Tracking Technologies

Financial Information:

  • Mobile banking number (bKash, Nagad, Rocket, Upay)
  • Crypto wallet address (where applicable)
  • Transaction history

Full card numbers or bank account details are never stored on 99xobet's servers. Payment information goes directly to the secure servers of the relevant payment provider.

3. Use of Information

The information collected is used for the following purposes:

Purpose Description
Account Management To create accounts, verify logins, and update profiles
Service Delivery To deliver uninterrupted betting, gaming, and payment services
Security To detect fraud, filter bots, and ensure account security
KYC Verification To verify user identity and age
Customer Support To handle complaints and provide support
Notifications To send promotions, bonuses, and important updates (only with your consent)
Legal Obligations To meet regulatory requirements and maintain legal compliance

We do not share your data with third parties for marketing or advertising purposes. If you no longer wish to receive marketing messages, you can opt out at any time through our support team.

4. Data Retention

99xobet stores user data on secure, encrypted servers. Our data centres comply with international security standards.

Data retention period:

  • Active Account: Your data is retained for as long as your account remains active
  • Closed accounts: Even after account closure, data may be retained for up to 5 years for legal compliance purposes
  • Transaction Records: Retained in accordance with financial regulatory requirements
  • Cookies: Deleted at the end of the browser session or after a set period

Once the required retention period ends, data is securely deleted or anonymized. This process is handled automatically.

5. Data Sharing & Disclosure

99xobet does not sell or rent your personal data. However, information may be shared in the following limited circumstances:

Service providers:

Certain trusted third-party service providers (such as payment gateways, game providers, and cloud services) are used to operate our platform. They only receive the data needed to perform their services and are required to uphold the same privacy standards.

Legal obligations:

Information may be disclosed in response to a court order, government investigation, or other legal requirement. Where applicable, we will endeavor to notify you.

Business changes:

In the event of an ownership change or merger involving 99xobet, your information may be transferred to the new entity. You will be notified in advance if this occurs.

Our Commitment: Your information will never be sold to advertising companies, data brokers, or any third party for commercial purposes.

6. Cookies Policy

99xobet uses cookies and similar tracking technologies to enhance your experience on the platform.

Types of cookies we use:

  • Essential cookies: Required to maintain your login session and keep the platform running correctly. Disabling these cookies will prevent the platform from functioning properly.
  • Functional Cookies: Used to remember your preferences (language, theme).
  • Analytics Cookies: To understand which pages are used most — fully anonymized data.
  • Security Cookies: To detect fraud and bot activity.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause some features to stop working properly.

7. Your Rights

As a 99xobet user, you have the following rights over your personal data:

  • Right to access: You may request to see what information we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate or outdated information.
  • Right to Erasure: In certain circumstances, you may request that your data be deleted (unless we are required by law to retain it).
  • Right to restrict processing: In certain situations, you may request that we temporarily pause the processing of your data.
  • Marketing Opt-Out: You may request to stop receiving promotional messages.
  • Data Portability: You can receive your data in a common, portable format.

To exercise these rights, email our support team: support@99xobet.ws. Requests will be responded to within 30 days of receipt.

Due to legal obligations, some data may not be eligible for deletion before a specified period. In such cases, we will inform you with an explanation.

8. Security Measures

To protect your data, 99xobet has implemented industry-standard technical and organisational safeguards:

  • SSL/TLS 256-bit Encryption: All data transfers are encrypted
  • Two-Factor Authentication (2FA): An additional layer of security for your account
  • Password hashing: Passwords are never stored in plain text
  • Firewall & DDoS Protection: Advanced server-level security
  • Regular security audits: Third-Party Audited
  • Restricted access controls: Only authorized personnel can access your data

Keep in mind — no method of transmission over the internet is 100% secure. We take every precaution we can, but protecting your account is a shared responsibility. Use a strong password and never share it with anyone.

9. Minors' Data

99xobet strictly prohibits use of the platform by anyone under 18. We do not knowingly collect data from minors.

If we determine that a user is under 18, their account will be immediately suspended and any data collected will be securely deleted.

If you are aware of a minor using this platform, please let us know: support@99xobet.ws

10. Policy Changes

99xobet may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.

For significant changes, we will attempt to notify you via SMS or app notification to your registered mobile number. However, it is your responsibility to check this page regularly and stay informed.

Continued use of the platform after any changes will be considered acceptance of the updated policy.

11. Contact Us

For any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us:

  • Email: support@99xobet.ws
  • Live Chat: Available 24/7 on the platform

We typically respond within 24 to 72 hours. Identity verification may be required for data-related requests.

How We Protect Your Information

Maximum security is ensured at every level

256-bit SSL Encryption

Every transaction and piece of data you share is protected with bank-grade encryption. No one can intercept your information in transit.

No Data Sales

Your name, phone number, or any personal information is never sold or shared with advertisers or data brokers.

KYC Verification

Identity verification ensures that no one else can gain access to your account.

Regular security audits

An external team of security experts regularly audits our systems to identify and address vulnerabilities.

In Your Control

You have the right to access, correct, or request deletion of your data at any time. Contact our support team whenever you need.

Automatic data deletion

Data is automatically deleted once the retention period expires. Outdated or irrelevant information is never stored unnecessarily.

Play in a safe environment at 99xobet

Your data is secure, your gaming experience is safe. Open an account today and enjoy yourself on a platform you can trust.

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